FAQs

king canna logo

What Payment Methods do you accept?

At this time all payments are made via Interac E-transfer.

What are the shipping fees?

Shipping fees are $15 for orders under $200. For orders over $200 shipping is paid for by us. Orders are shipped by Xpresspost and a tracking number will be emailed after your order ships. You will receive your order in 1-3 business days. You must allow for an extra two or three business days if you live in a remote part of Canada.

What will happen to my order if I don’t submit payment?

Your order will be kept on hold until we receive your E-transfer. If we do not receive your E-transfer payment within 2 days of placing the order, your order will be cancelled and you will just have to fill up a new shopping cart from scratch.

Canada Post tracking information has not updated recently

If your package status on Canada Post’s website hasn’t updated as it should it may not have been scanned at the post office. If you do not receive your package 2 days after your expected date, let us know by reply to the Order Confirmation Email or Order Complete Email and we will file a trace with the post office.

 

  • We make it easy to buy cannabis and cannabis related products online. Enjoy the finest strains, concentrates and edibles in Canada from the best growersTry out our great customer service from a safe and secure company you can trust. Your order is 100% insured and guaranteed.

 

  • Free Express Shipping on all orders over $150 Fast 2-3 business day shipping with tracking number. Discreet and vacuum-sealed packaging for your privacy.